D1: Review a recent advance in support systems technology
Introduction
In this blog entry I’m going to be explaining about the
advantages and disadvantages about control software. I’m also going to be
talking about the different type of control software.
Control software is a program on the computer system which
allows one individual to control other computers around that network. This
works by the individual user clicking on this program where then it will shows
all the different classes or room which users are using. Computers which
haven’t been logged on will turn up showing offline, this will then mean that
no user is using it as they’re not signed in. with the help of this kind of
program; it comes in needy in different types of jobs especially as a teacher.
For example if there was 20 students in a class and the teachers wanted to know
whether students are doing their work or going on other entertaining sites, the
teacher could easily go on the control software to check all the computers in
the room without having to go up to the students individually.
Advantages of IT Support
Control software
comes in with different range of advantages. With the control software, it
allows the individual such as teachers to know what the students are doing on
the computers while work it provided for them. This is a good way such it prevents
time from been wasted also it allows the teacher to know what they’re doing
without the students knowing they’ve been checked on. Some students may decide
to close down the site once they know a teacher is coming towards them and
while the teacher is walking it gives them time to change the site and go on
their work. It’s also beneficial for both teacher and students as the teachers
will find it quick and easier as the teachers could send students a site link
if they were to get stuck on a piece of work. This could happen by the teacher
either sending the site link to one student or the whole class. The teachers
are also able to get access to that student’s document and get any files which
they needed, for this to happen the student’s computer would be controlled by
the teacher so therefore the student wouldn’t be able to click on type anything
on the computer. Teachers can also find it easy to lock down a student’s
computer along with get a record of what they do on the computer.
Disadvantages
Though there’s advantage for control software, there are
disadvantages as well. For some particular people they find having a control
software a good thing as they are able to monitor other pupils but some pupils
don’t like been monitored. Students find
that having teacher monitoring they’re screen is a bad thing as it means that
they have low privacy. Also some of the websites they wish to enter they
wouldn’t be able to as the teachers would be seeing everything they go on and
also cause of the teachers blocking the websites. The students have no control
of what and when the teachers get decide to go on their account. If one of the
teachers were to control their screen, they wouldn’t be able to do anything as
the computer would lose control. For some people it can cause leaking of
information such as data and files. For example if a person was to access their
personal messages and other user was to use control software to check their
message some of the things that person said cause get leaked. Another
disadvantage is that if the computer was slow, it would cause the control
software to function slowly as well. The teachers are able to get in control of
doing what they want to the student’s computer such as log them off when they
wish to. This isn’t fair it the students wouldn’t have no control of it. The
disadvantage out weights more of the advantages as students are not provided
with their own free space to use the computer while the teachers have free
space to do whatever they want along with monitor students computers. Overall
students don’t have freedom rights to use the computers and access website with
their own account.
The options
There are different types of control software such as
Impero, NetSupport and Netop. Net support allows student and teachers to be able
to communicate with each other without having to get out their seats. Some
students find this an easy way of learning as it allows them to learn visually.
Teachers are able to teach a lesson to a group or a class room using slide
shows. This is worked by the teacher accessing all the individuals’ computers
and placing the same slide on every student’s computer. This allows short
sighted students to see well as they wouldn’t have to look from long distant.
The net support also allows the teachers to monitor and control student’s
computers. Netop does the same thing as a net support, apart from it can access
more devices then computers such as ipads, phones. Impero is a system that has
full control of a student’s computer. While uing Impero the teacher is able to
get access of the students computer and use it when they wish along with even
log it off without having the students to do it. The teacher can also show
files and send websites to the student while teaching a lesson. Impero is mixed
with Netsupport and Netop together but the only difference is that with Impero
it can only be used with computers and no other devices.
Opinion on control software
In my opinion I think that control software is a good idea
for the students and the school as it ensures that the students stay safe from
sites that they’re not meant to be on along with that it prevents the computer
system from catching a virus. The teachers are also able to keep track of the
students to prevent them from not doing their work. For example if a student
was told to do work and he went on YouTube, the teacher would be able to see
that and tell the students off or even block that site form him to prevent him
from getting distracted. This improves education as it allows all pupils to
stay focused don their work and not getting distracted from other websites. The
control software also prevents wasting time as the teachers would have to keep
moving students out of their seats to see the board. This got be done by the
teacher getting control of all the computers in the room and placing the
presentation their screen so they can see it clearly without having to move
places. Through control software may cost a bit of money, it also improves the
education of many pupils.
Netstar
There range of companies around the world which takes care
of IT support. Every IT support offer similar things. An IT support such as Netstar
offers advance in support system technology, for example such as fully
outsource IT, IT manager support, IT projects, Industry focus and choosing the
right IT provider. It supports also business to have full focus on their
business while they take care of the problems.
Fully outsource
Fully outsource It helps several business solve any type of
IT problems which occurs within their business. This allows the business to
keep stabled without having to worry about any IT issues. Having an individual
IT support for companies help them to solve the different problems also as it’s
a 24 hour service it will reduce the stress for the business. Fully outsourcing
is an advantage as it reduces the cost in which the business has to pay to get
their It devices to get fixed. The IT support stays by the business’s side
every time helping them. Also the IT support can solve a problem within
10mintues not making the business waste any time. The IT supports are experts
in different departments which will enable to solve different problems. The
most beneficial thing is that the IT support can help solve a problem through
the [phone to prevent from wasting time. The drawback with having a fully
outsource IT support is that the information within the business’s system might
get leaked allow any third-parties to see their data. For example when the IT
support will be scanning through the business’s system, all the information
will be shown to them.
IT manager supports
IT manager supports has range of benefits linked to it. They
offer technology consulting; this is where one of the IT supports provides the
user will advise, planning and controls the budgeting. With this it will help
the business achieve their goals. Proactive monitoring, this is where one of
the IT support will scan the business system o see if there’s any type of
problems which needs to be fixed before the problem increase into a larger
problem. Helpdesk supports, this is where the IT support can provide a support
based within the owners or team member’s house by giving remote helpdesk
support. Take advantage of bolt on service, this is where the IT support will
provide extra help by managing firewalls anti-virus and backups. The drawback
to this is that it will require a lot of money as the person would need to pay
for the extra help.
IT project
IT project help will help to manage the whole project for
the business as they would plan all of the implementation. They would also add
extra support. They will solve the issue as soon as possible to help the
business to relive their stress. The IT project are experienced in installing
backups and disaster recovery solutions, managing and carrying out office moves
and relocation, implementing server migrations and virtualisation solution and
moving organisation to hosted solution and clouds computing. The drawback to
this is that it will require a lot of expense been spent form the business.
This will be due to the amount of service the IT support will be giving out to
the business.
IT support industry
IT support industry is another type of support where the IT supports
will be experienced into different industry relating to the person’s business.
The IT support provides It support for financial service, IT support for the
property industry, IT support for marketing, PR and design, IT support for
non-profit and charities and IT support for professional service. With this it
will help the business achieve more as they would have an IT support that is
based and experienced within their industry. The drawback to this is that it
will require more money as the business will have an IT support is more
experience din their industry knowing what they need to do.
Conclusion
In conclusion though control software can be very useful at
some point, it could also be waste of money and a disadvantage to the students.
Also it can be unfair to students as they wouldn’t be able to do the same to
teachers. There are more disadvantages than advantages, this is because control
software isn’t made for beneficial of the students learning so it doesn’t cause
an positive impact on them but instead makes them feel uncomfortable to use
their computer.
